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Hat show's hat products follow Taobao's after-sales service items. The following are the relevant examples of after-sales service in Taobao:
basic conditions for return and exchange:
for all goods:
the outer packaging is complete, and the secondary sales are not affected. Once unsealed, the goods cannot be returned (except for quality problems).
If the transaction has been completed and quality problems are found, please apply cap hat manufacturer for refund within 15 days after the transaction is completed.
When refund, the buyer should return the invoice together with the gift.
Special instructions for non returnable and exchangeable goods:
there is no quality problem and the outer package has been removed and cannot be restored, which affects the secondary sales.
Special customized products for customers do not support 7-day return and replacement without reason.
Damage caused by intentional damage or force majeure.
7 days without reason to return and exchange goods beyond the edible period.
Goods not sold by Taobao Mall Stores or goods that have exceeded the return and replacement period (7 days for no reason to return, within 7 days from the date of receipt).
Pictures and information of the goods are for reference only. There may be slight shop now color difference between the product picture and the real object due to the problems of shooting light and color difference of different monitors.
Description of return and replacement cost:
if the return is due to the buyer, the buyer shall bear the return cost.
If the goods are returned due to quality problems and description discrepancy, the return expenses shall be borne by the shop.
Proof of return:
purchase invoice and gift.
The appraisal report or other certificates that can prove that the purchased goods are fake products issued by authoritative inspection institutions and brand owners.
Screenshot of Wangwang chat record (when using Aliwangwang to communicate with stores, please select "save my message record to Aliwangwang server" in system settings - chat settings).
Other Taobao shopping malls need documents issued by both parties.
Hat show's hat products follow Taobao's after-sales service items. The following are the relevant examples of after-sales service in Taobao:
basic conditions for return and exchange:
for all goods:
the outer packaging is complete, and the secondary sales are not affected. Once unsealed, the goods cannot be returned (except for quality problems).
If the transaction has been completed and quality problems are found, please apply cap hat manufacturer for refund within 15 days after the transaction is completed.
When refund, the buyer should return the invoice together with the gift.
Special instructions for non returnable and exchangeable goods:
there is no quality problem and the outer package has been removed and cannot be restored, which affects the secondary sales.
Special customized products for customers do not support 7-day return and replacement without reason.
Damage caused by intentional damage or force majeure.
7 days without reason to return and exchange goods beyond the edible period.
Goods not sold by Taobao Mall Stores or goods that have exceeded the return and replacement period (7 days for no reason to return, within 7 days from the date of receipt).
Pictures and information of the goods are for reference only. There may be slight shop now color difference between the product picture and the real object due to the problems of shooting light and color difference of different monitors.
Description of return and replacement cost:
if the return is due to the buyer, the buyer shall bear the return cost.
If the goods are returned due to quality problems and description discrepancy, the return expenses shall be borne by the shop.
Proof of return:
purchase invoice and gift.
The appraisal report or other certificates that can prove that the purchased goods are fake products issued by authoritative inspection institutions and brand owners.
Screenshot of Wangwang chat record (when using Aliwangwang to communicate with stores, please select "save my message record to Aliwangwang server" in system settings - chat settings).
Other Taobao shopping malls need documents issued by both parties.
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